Help & FAQ

What does this shop sell?

Body care, candles, Wallflowers and home fragrance, hand soaps and sanitizers, men’s products, and gift sets from the current catalog.

How does shipping work?

Orders $20 and over: FREE SHIPPING. Orders under $20: $10 shipping. The same rule is used in the header, cart, and checkout.

How do I place an order?

Add products to your bag, go to checkout, and pay with a card. Guest checkout is available. You do not need an account to complete an order.

Can I return an item?

Unopened items can be returned within 30 days of delivery. Email bathandbodyworks@gmail.com with your order number. Opened body care and home fragrance is not returnable unless it arrived damaged.

Where are fragrance notes?

On a product page, open the Fragrance Notes tab when notes were harvested for that item. Size, form, and scent name sit under the product title.

Do you ship internationally?

Yes. Shipping rates follow the same $20 free / $10 under-$20 rule for destinations WooCommerce can serve.

How do I reach the shop?

Email bathandbodyworks@gmail.com or call 800 325 7541. Studio address: Three Limited Parkway, Columbus, OH 43230.